Taylor, last year’s ‘Engineer of the Year’ winner, joined the company with no technical experience. Taylor was the first engineer to enrol onto an official Link apprenticeship scheme and under the mentoring of a senior Area Service Manager, Taylor has now progressed into the position of an ASM. Taylor currently maintains a client base in the East of England and he is responsible for the service and maintenance of his clients’ security equipment and day-to-day management of their accounts.