ExCel London (October 2022)
“A huge thank you and well done for all your hard work over the last 12 months and more. When you came onboard as our business partner, we were operation in the region of 80% camera functionality, through your hard work, versatility, and dedication, I am extremely pleased to say that we are running at 99.35% of capability. What is more outstanding is that 35% of those cameras are newly fitted over the course of the year. That’s not including all the background technology that has been upgraded as well. An outstanding accomplishment and we are very grateful to have you as part of the ExCeL London family.”
County Hall, London (October 2022)
“As you may know we at County Hall have been having some issues with our CCTV, with one of our servers going down.
This has now thankfully been resolved but only through the hard work and commitment of Bradley who I have to say has been excellent throughout the process, he has kept the management team constantly up to date and nothing was too much.”
Tate & Lyle, London (August 2022)
“Quick call out response, quick fault diagnoses, quick quote received, quick repair time. Saved me a huge amount of trouble this weekend and its greatly appreciated”
Midsummer Place, Milton Keynes (May 2022)
“Well what can I say, Drue and his team are stars. They all done a great job and it’s been a pleasure having them at the centre. Me and my colleagues are enjoying our new cameras
Not forgetting the aftercare! Our engineer Jack Lewis is a fantastic part of the security team family and always available to sort any issues or advice about our new cameras.”
Chelmsford City Council (April 2022)
“Link CCTV Systems have just completed another quality installation for Chelmsford City Council.
The project work that they complete is second to none which really makes my job so much easier. You do not get many thanks working in local government so when you receive emails like this one today it does give you a warm glow! Well done again Install Team!”
Trinity Road Primary School, Chelmsford (April 2022)
“Just wanted to say thank you to you and your team for a smooth installation.
Thanks to Drue, Habib and Dylan for excellent communication; keeping me updated throughout, as well as being so courteous and considerate and cleaning up!
It was a pleasure to have your team onsite.”
ExCel London (April 2022)
“Extremely happy with what you, Andy, Kenny, and the team do for us, and I have no concerns with the level of performance and standards achieved.
Link CCTV is exactly what it was sold as. An extremely proactive and professional company that are enthusiastic and driven.
Thank you all for your hard work and buy in to ExCeL London.”
Grand Arcade Shopping Centre (March 2022)
“Craig and the team have been incredible, this was supposed to be a 4 week roll out to move across to fibre optic and to swap our cameras, it has been completed in 2 weeks. Outstanding service. We have been kept up to date on all progress and standard of professionalism displayed by Craig has been exemplary.
A very big thanks from the Grand Arcade team. Brilliant service as usual.”
Eden Shopping Centre, High Wycombe (February 2022)
“The recent service work carried out and the engineers at Eden and the report that Colin submitted was excellent and a credit to Link.
Seems there will be plenty more opportunities coming your way.”
Houndshill Shopping Centre, Blackpool (February 2022)
“Working with Link CCTV ensures that we receive excellent service every time. Whether this be routine maintenance, upgrades or troubleshooting, the Link team are diligent and professional, and nothing is too much trouble. We would highly recommend for all your CCTV needs. Thank you to the team.”
Royal Borough of Kingston, London (November 2021)
“I just wanted to firstly pass on my thanks for scheduling your Install team to assist at Kingston. Secondly, I wanted to let you know the fantastic job Drue, Jason and the lads did. They are an elite team and a total credit to your business. They were fast and efficient, and I couldn’t be happier with the service they provided.
And lastly, let’s not forget Kenny. He’s a true diamond and would like to thank him for his hard work.”
Richmond Riverside, London (November 2021)
“What a great job the team have done. They seemed really organised and knew what had to be done which was refreshing. They were very punctual and professional. Even though I was busy with other tasks, Drue made sure I was briefed on the progress of work every day and it was obvious he is a team leader. Our Security Supervisor, Bhalinder, spent more time with the team and was also very impressed with the thorough display of professionalism, patience and attention to detail. Please pass our thanks to your team, well deserved”
Royal Lancaster, London (September 2021)
“I just wanted to say thank you very much in deed. It was a pleasure working with Bradley, a truly dedicated man and a credit to the company. Nothing was too much trouble for him and his attitude to the job is simply ‘Lets get it done’, not for a moment was anything too much, or it’s going to take too long. A very happy customer.”
Epping Forest District Council (August 2021)
“Thank you Ryan and to the team for an exceptional and a professional service. It is always a little unnerving when using a new contractor for the first time particularly on what is one of our most sensitive and high-profile locations.
You have certainly earned a place on our books and I would not hesitate to invite you to tender for future projects with total confidence.”
The Rotunda, London (March 2021)
The installation itself was originally planned to take 4 weeks and was actually completed in half that time, with no interruption to the existing site operations. The after sales and training were excellent.
Palace Exchange, Enfield (January 2021)
“A massive big thank you to Ryan and his team. First class installation delivered way ahead of projected timeframe at Palace Exchange. We have been using Link CCTV for a number of years in Palace Gardens and Palace Exchange Shopping Centres, what company would you find where the owner/MD is hands on working with his team. Without doubt, Link are the best first class CCTV company out there. They also manage our intercom and access systems. I thoroughly recommend Ryan and his team.”
Fortnum & Mason, Piccadilly (December 2020)
“Thank you to you and your guys, you have made the installation and transition from systems seem seamless and simple and we know it’s not. Huge thank you to you all for your great work. It has been a pleasure to work with you all.”
Caldecotte Lakes, Milton Keynes (September 2020)
“I am most happy with the cameras that have been installed and the fibre cable installation is a great addition to the site, so definitely worth the cost. I look forward to working with Link going forward. Link’s communication with us at site level is a great credit to you as a company and breath of fresh air for me, to know what is going on.”
Chelmsford City Council (April 2020)
“You should be really proud of Ryan, Duane and the install/service team. They have done a fantastic job throughout. The standard of work has been excellent and they have been a joy to work with”
Houndshill Shopping Hill, Houndshill (February 2020)
“Big thanks to Link CCTV Systems for the recent CCTV upgrade works. They achieved this whilst maintaining full system coverage and very little downtime. The team went above and beyond our expectations, delivering a smooth install.”
Affinity Outlet, Freeport Talke (November 2019)
“I am over the moon with how crisp and clear the images are on the new Control Room monitoring and your guys who were responsible for the installation and control room works, have done a fantastic job.”
Fortnum & Mason, Piccadilly
“Can you really award an organisation 10 out of 10? Well normally one would stick with 8’s or 9’s leaving room for improvement but to do this in regard to Link CCTV would be unfair and would not reflect the service levels delivered, the relationship that has been nurtured and the out and out quality of this organisation measured against its peers…”
Kings Walk, Gloucester
“Link CCTV have been providing servicing and maintenance on the CCTV system at King’s Walk Gloucester for over 6 years. In 2018, Link were commissioned to upgrade the cameras to a full HD set up, to replace the existing aging system. Ryan and the onsite team worked with the centre to ensure the upgrade went as smoothly as possible and that there was minimal disruption to the centre operations and tenant trade. It has been a pleasure working with Link as all queries are answered in a timely manner and any technical matters are explained clearly to the personnel using the CCTV. I would fully recommend Link CCTV for anyone looking for CCTV supply and maintenance.”
Tate & Lyle Sugars, London
“Tate & Lyle have had a working relationship with Link CCTV since 2006 and will continue to do so. I’ve seen huge, manageable growth with the company, especially over the last couple of years with the drive of Ryan and Sam, along with the professional team they have surrounded themselves with. Client relations are of the upmost importance to Link and every team member from senior to junior, office based or in the field, strive and succeed to put the client first. The words ‘we can’t do that’ do not exist within Link CCTV in their field of expertise, with response times and fault rectification falling within SLA’s at a very high percentage and often faults being rectified on the initial site visit. I can’t recommend Link CCTV enough to any company looking for CCTV support or a change of service provider.”
Albany Place, Welwyn Garden City
“Having seen Link CCTV engineers carrying out their work for the last 2 years; resolving and troubleshooting problems with CCTV, cameras and sensors, I can only describe them as working professionals and I appreciate like minded individuals and companies like Link CCTV, who take security seriously. My recent experience of the automated barrier and gate engineers, both Colin and Liam are exceptional hard working professionals, going above and beyond their remit. Committed and focused, clearly an asset to the company.”
At Link we realise continued business is reliant on good relationships, for this reason, Link have been able to grow year-on-year. We have continued to spread through the market over many years based primarily on referral and good reputation. An achievement of which we are incredibly proud of. Although not exhaustive, we are pleased to provide an insight below in to some of the many ‘household’ names we deal with in our extensive portfolio of sites and buildings.